- Lincoln Financial (Radnor, PA)
- …position responding to broker inquiries received via inbound calls. You will answer questions in a variety of areas including: product features, performance, ... literature requests and hypothetical illustrations. You will receive the proper training and develop your skillset to be able to do the following responsibilities. **What you'll be doing** + Developing and maintaining an understanding of the Annuities… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …on quality initiatives. + Monitors calls for timeliness of answer , active listening, request/issue identification, correct call hold, professionalism, compliance ... requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at… more
- Guthrie (PA)
- …5) Dispense non‐prescription medication to public, counsel patients and answer patients' questions regarding medications. 6) Organizes daily operational duties ... and directs supportive personnel, including technicians, in the dispensing functions as well as other routine pharmacy services. 7) Routinely orders pharmacy inventory items, checks and adjusts proper inventory levels, rotates stock, ensures compliance with… more
- Terracon (Harrisburg, PA)
- …and both internal and external follow-up communication in the collections tool. + Answer Help Desk calls relating to billing and resolve billing application and ... procedural errors for offices. + Provide excellent client service by maintaining a positive and professional attitude as well as positive and cooperative relationship with peers, coordinators, and managers, as well as when interacting by phone, email, chats,… more
- Geisinger (Lewistown, PA)
- …and prescription information into the pharmacy computer and patient profile database. Answer the telephone and handle questions that do not require a pharmacist's ... expertise or judgment. Retrieve mediations from shelves, count or pour medications, label containers, and price prescriptions. Process prescriptions and print medication labels. Assist the pharmacist in packaging and preparing medications. After the medication… more
- The Salvation Army (Philadelphia, PA)
- …to engage in supporting the Mission of The Salvation Army. Responsibilities + Answer incoming telephone calls and greet those who enter the Corps, providing ... information and screening to determine which staff person or program they will need to be directed. + Schedule Appointments for those needing assistance (Emergency Food, Legal Clinic, Pastoral Care). + Maintain an active database of Client Referral + Assist… more
- Under Armour, Inc. (Harrisburg, PA)
- …with KPI's such as Service Levels, Average Handle Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and IVR Support ... preferred **Workplace Location** + **Location:** Fully Remote **Relocation** + No relocation provided **Base Compensation** $20.63 - $28.37 USD Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the… more
- Honeywell (Pittsburgh, PA)
- …+ Debug software defects and analyze software source code to help answer customer questions. + Develop software improvements. + Manage change control process ... - write scope of work and coordinate change with external customer. + Test and implement software changes. **YOU MUST HAVE:** + Qualified applicants must have a Bachelor's degree in Engineering, Computer Science, or a related field, and 3 years of experience… more
- KidsPeace Childrens Hospital (Schnecksville, PA)
- …or outpatient services, maintain availability for communication with on-site staff to answer client, family or staff questions or concerns. Education & Training - ... Maintain continuous, valid state license and Continuing Medical Education credits as required by relevant certifying board. Develop and present case studies, journal articles or topics of interest for educational forums. Participate in the development of… more
- Nordstrom (King Of Prussia, PA)
- …+ Monitor building/fire alarms to ensure proper response and/or dispatching + Answer incoming calls to the building and transfer calls to appropriate extensions ... + Operate electronic walk-through metal detectors and hand-held metal detectors, as needed You own this if you have + High quality organizational skills + Excellent time management skills and the ability to prioritize work + A calm head when dealing with… more