- Mass Markets (Killeen, TX)
- …and procedures + Utilize knowledge base and training to accurately answer customer questions + Comply with requirements surrounding confidential information and ... personal information + Appropriately escalate customer issues with the managerial team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call… more
- PennyMac (Plano, TX)
- …the core of every decision we make. Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely. Additionally, CSRs ... have the opportunity and are expected to cross-sell Pennymac products to existing qualified customers. All CSRs are provided training support through dedicated coaches and a structured internal training program to ensure professional success. The CSR role is a… more
- MD Anderson Cancer Center (Houston, TX)
- …Cancer Institute. The primary function of a Police Telecommunicator is to answer non-emergency and administrative telephone lines, enter information into a Computer ... Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator also monitors closed-circuit television (CCTV) during special events and for security-related… more
- HCA Healthcare (Georgetown, TX)
- …food to cafeteria customers and maintain knowledge of foods served and ingredients to answer customer questions + You will set up and work an assigned position on ... tray line or cafeteria area + You will prepare food items for cafeteria and label appropriately + You will maintain food at correct temperature for serving and keep accurate records + You will work to maintain a clean kitchen and handle food items according to… more
- S&P Global (Dallas, TX)
- …that are often unique and require significant investigation to reach a correct answer . The analyst role involves substantial contact with clients, who often request ... additional information and explanations from analysts around Markit's decisions and guidance on how to handle and interpret specific corporate actions._ + _Monitor work queues and dashboard against staff workload throughout the day to ensure that all work is… more
- Federal Aviation Administration (Fort Worth, TX)
- …information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and ... clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource… more
- HCA Healthcare (El Paso, TX)
- …assist physicians in preparing for minor surgeries and physicals . You will answer telephone calls to the practice and screens for referral **What Qualifications you ... will need:** . Graduation from an accredited Medical Assisting program **OR** twelve months of direct clinical patient care experience in a healthcare setting **OR** current Medical Assistant certification . Candidates with one year of Medical work experience… more
- Ageless Mens Health (Austin, TX)
- …to ensure every patient interaction is positive, professional, and efficient. You'll answer phones, check patients in and out, verify insurance benefits, collect ... copays, coordinate patient flow, and ensure front office processes are handled with excellence and care. OUR IDEAL CANDIDATE IS: + An excellent communicator + Energetic + Self-motivated + Passionate about providing exceptional customer service +… more
- Capital One (Dallas, TX)
- …help inspire your teammates as they inspire you. + You'll research and answer customer inquiries with the intent of enhancing customer retention and engagement by ... leverage various tools and channels to recommend appropriate solutions. + You'll be able to travel between branches in assigned local area and support the market that you are assigned. + Bilingual in English and Spanish If you're nodding along and like what… more
- Bristol Myers Squibb (El Paso, TX)
- …real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries . **Cross-Functional Collaboration:** ... + Proactive ly collaborat es with other field teams to ensure the best Customer Experience ( Cx ) for HCPs. " + Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers. +… more