- Unity House (Troy, NY)
- …Offer emotional support, crisis intervention, safety planning and other services. Answer domestic violence and PREA hotlines and provide support and referral ... contributions after two years. Loan forgiveness program. Plus, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place.… more
- City of New York (New York, NY)
- …Agency. - Refer cases to law department. Appear in court and testify. Answer inquiries from court officials. Retrieve documents, recount and attest to case ... information pertinent to your investigation. - Make and receive phone calls to/from clients regarding letters received and payment arrangements. - Utilize various… more
- Kelly Services (Rochester, NY)
- …and connect with potential subcontractors. + Proactively reach out to subcontractors via phone to introduce them to our projects and encourage their participation in ... volume of calls as you build your network! + Follow up with subcontractors, answer their questions, and ensure they have everything they need to submit successful… more
- Under Armour, Inc. (Albany, NY)
- …* Ensure staffing is aligned with volume across multiple channels of communication: phone , chat, SMS, and Web to case, as needed **Qualifications** * Exceptional ... with KPI's such as Service Levels, Average Handle Time, and Average Speed of Answer * Data Analysis experience preferred * Experience in Telephony and IVR Support… more
- Guthrie (Big Flats, NY)
- …review and monitors provider's schedule for efficiency and errors; triages messages and phone calls and responds to patients as directed by provider. Other Duties: ... and recognizes and utilizes opportunities to teach other staff members. 2. Answer phones, scheduling appointments, assist with bump lists. 3. Travel to other… more
- Family of Kidz (Middle Island, NY)
- …per week + Assisting the Assistant Directors for the following: + Field phone calls/emails/texts from therapists + Report reading + Training new therapists: + ... for meetings forms, how to determine appropriate ICD-10 codes, and CPT codes + Answer and assist them with questions ranging from clinical concerns to billing +… more
- The Arc Erie County NY (Williamsville, NY)
- …(A) + Mental Requirements: Has the ability to read and to respond to/ answer questions. Is able to be approachable, personable, and enthusiastic when communicating ... alternative modes of communication + Equipment Operation: Ability to utilize email, phone , and personal calendar (electronic or otherwise) Agency Principles: + All… more
- Trinity Health (Cohoes, NY)
- …and shift to shift report, and responding to fellow Shahbaz and Manager Guide phone calls when off-duty in a timely manner. + Communicate and work collaboratively ... movements and character of stools as instructed. + Perform routine colostomy care. + Answer elder calls promptly. + Ensure that elders who are unable to call for… more
- Pearl Interactive Network (Albany, NY)
- …with all call center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. + Assume leadership ... converse accurate information in these situations. Constantly operates a computer, mobile phone and other IT peripherals. _The above statements are intended to… more
- The Wesley Community (Saratoga Springs, NY)
- …emergency packets and update resident's medical information with any changes. + Answer the telephone, deliver messages to residents and families, etc., as necessary. ... indicated. + Update staff scheduling, monitoring open shifts includes notifying staff by phone , email or text message as directed by Director. + Assist nursing with… more