- SUNY Upstate Medical University (Syracuse, NY)
- …collection. Obtain authorizations and schedule ancillary tests and procedures for patients, answer clinic phones , identify sort and file incoming chart ... documentation, be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality. New patient intake per department guidelines. Miscellaneous duties… more
- aptihealth (Clifton Park, NY)
- …office management tasks, including maintaining supplies and keeping the office organized + Answer incoming phone calls and respond to inquiries, complaints, and ... get what they need by managing inquiries over the phone , by email, and through electronic ticketing, making sure...to the appropriate team; follow up with requester by phone or email once a resolution is available +… more
- Saratoga Hospital (Saratoga Springs, NY)
- …the Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing ... of Saratoga Hospital. What You'll Do + Answers scheduling phone calls for assigned clinics or modalities within a...for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to… more
- University of Rochester (Rochester, NY)
- …and closing templates for provider's conference dates and time away. + Uses the phone answering system (ACD) to monitor/ answer incoming calls to the Division ... and received. + Using independent judgment, researches and responds to incoming phone calls, routing calls when appropriate and/or taking detailed messages for… more
- TEKsystems (Buffalo, NY)
- …Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone /instant messaging. + Ability to work ... each contact. You will spend your day on the phone , with opportunities to assist with chat and message...a respectful, accurate, timely manner, consistently meeting commitments via phone , email and instant message. + Ability to customize… more
- Saratoga Hospital (Saratoga Springs, NY)
- …The Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing ... in this position description. Pre-Service Specialist Responsibilities: + Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD.… more
- TEKsystems (Buffalo, NY)
- …Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone /instant messaging * Ability to work ... each contact. You will spend your day on the phone , with opportunities to assist with chat and message...a respectful, accurate, timely manner, consistently meeting commitments via phone , email and instant message * Ability to customize… more
- Owens & Minor (Kingston, NY)
- …in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work ... as the **first point of contact** for patients, both in-person and over the phone . This role involves managing a **high volume of calls** on a **multi-line system**… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate ... stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond to inbound calls… more
- WMCHealth (Hawthorne, NY)
- …future appointments based on procedure type, time requirements, and provider schedules. + Answer incoming phone calls and make outbound phone calls, ... link Job Details: Job Summary: A Call Center Representative is responsible for answering phone calls to the COVID Call Center or APS Service line Call Centers to… more