- Commonwealth of Pennsylvania (PA)
- …best describes your claim. + A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on ... inquiries. + B. I have experience greeting visitors and answering phone calls from other internal staff members or...internal staff members or occasionally from external contacts; however, answering phone from external contacts was not a routine… more
- Commonwealth of Pennsylvania (PA)
- …experience independently performing this work behavior. I was responsible for answering general questions AND providing technical information via phone or email. ... have experience receiving customer inquiries and requests. I was responsible for answering general questions AND providing technical information as necessary. + C. I… more
- Commonwealth of Pennsylvania (PA)
- …of Performance" which best describes your claim. + I have experience answering phone calls external contacts, providing assistance or information on inquiries, and ... to other staff for follow-up. + I have experience answering phone calls from other internal staff members or...internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a… more
- Commonwealth of Pennsylvania (PA)
- …of Performance" which best describes your claim. + A. I have experience answering phone calls or emails from external contacts, providing assistance or information ... other staff for follow-up. + B. I have experience answering phone calls or emails from other internal staff...internal staff members or occasionally from external contacts; however, answering phone calls from external contacts was not a… more
- Commonwealth of Pennsylvania (PA)
- …skills to understand concerns and explain relevant information. I was responsible for answering general questions and providing technical advice as necessary. + B. I ... to understand concerns and explain relevant information. I was responsible for answering general questions, but I referred technical questions to someone else to… more
- Commonwealth of Pennsylvania (PA)
- …+ A. I have experience receiving customer inquiries. I was responsible for answering questions and providing technical information as necessary. + B. I have ... experience receiving customer inquiries. I was responsible for answering general questions, but referred customers to someone else for responses to technical… more
- Commonwealth of Pennsylvania (PA)
- …Your level of responsibility. 06 WORK BEHAVIOR 3- Serves as receptionist answering telephone inquiries and forwarding complicated inquiries to staff for follow-up. ... best describes your claim. + A. I have experience answering telephone calls from the public, providing assistance or...internal staff members or occasionally from the public; however, answering telephone calls from the public was not a… more
- UPMC (Washington, PA)
- …upon request to support operational needs. + Manage calls for multiple answering service clients, following customized protocols for each. + Respond promptly to ... to authorized individuals. + Use standardized, required phrasing consistently when answering and handling calls. + Offer dialing assistance and instructions to… more
- UPMC (Greensburg, PA)
- …with procedures. Document patient information into the medical record. + Answering calls and providing pertinent information including patient education as directed. ... screenings per provider guidelines. Relay instructions to patients/families. + Answering calls and providing pertinent information including patient education as… more
- Commonwealth of Pennsylvania (PA)
- …+ A. I have experience receiving customer inquiries. I was responsible for answering questions and providing technical information as necessary. + B. I have ... experience receiving customer inquiries. I was responsible for answering general questions but referred customers to someone else for responses to technical… more