- Catholic Health Services (Port Jefferson, NY)
- …night operator is also responsible for covering the console and the Physician's Answering Service. The incumbent performs such other related duties and tasks as may ... include computerized console and routing all calls to proper departments, any phone inquiries concerning the hospital, receiving complaints and referrals to the… more
- Stony Brook University (Smithtown, NY)
- …in our Sleep Disorders Center functions as resource to patients by answering calls, scheduling Sleep Disorders Center intake and follow up physician appointments, ... appointments, check patient's current health and pre-visit testing status via phone using scripted pre-visit questions and explain procedures; schedule patients to… more
- Torrco (Yorktown Heights, NY)
- …Sales Representative will provide exceptional customer service to both walk-in and phone -in customers in a Plumbing and HVAC wholesale environment. This role is ... responsible for assisting customers with product selection, answering technical inquiries, processing sales orders, and ensuring a positive customer experience. +… more
- Elderwood (Buffalo, NY)
- …and assist with mailings. + Assists in monitoring member satisfaction through phone calls to verify service, answering questions and providing information. ... to medical providers for needed documentation or setting up appointments. + Answering incoming calls and assisting with member questions and identifying when the… more
- University of Rochester (Rochester, NY)
- …all weekend shifts. Has direct patient contact when replacing patient phone equipment. Supports Communication Center Supervisor by performing CSO duties. **ESSENTIAL ... complex thinking and problem-solving skills, independently answer, triage and route phone calls related to paging, on-call schedules, pager status, pager referral,… more
- University of Rochester (Rochester, NY)
- …and its affiliates. Responds to and manages high-volume inbound inquiries via phone , email, web, and electronic interfaces. Troubleshoots and provides resolutions to ... **ESSENTIAL FUNCTIONS** + Responds to service calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests… more
- The Millennium Group (Clinton, NY)
- …and interpretive judgment in frequent and sometimes stressful contacts with callers + Answering incoming calls and directing those calls to the proper parties. Calls ... it is not obvious from a provided list + Answering e-mails and communicating with Teams with others +...strong working relationships. + Exhibits superior verbal communication and phone skills. + Exhibits exceptional customer service skills. +… more
- St. John's Embrace Living (Rochester, NY)
- …telephone calls in a professional manner and redirects all calls as appropriate, answering questions promptly and courteously. + Welcome's all persons who enter St. ... in conversation with Elders, families, staff and assists in answering questions. + Provides current information pertaining to the...On-site child care + Employee Assistance Plan + Cell phone discounts + Recognition activities and events St. John's… more
- UNUM (Albany, NY)
- …+ Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for ... helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for… more
- Heritage Financial Credit Union (Pine Bush, NY)
- …and transactional processing, performing account and loan intake and funding, and answering member inquiries through in branch and phone interactions. This ... of Pay:$23.00 - $26.00 per hour ESSENTIAL FUNCTIONS AND RESPONSIBILITIES + Answering all incoming member calls and addressing all needs, including placing members… more