- Mohawk Valley Health System (Utica, NY)
- …to appropriate department and staff. + Assists in monitoring member satisfaction through phone calls to verify service, answering questions and + providing ... information. Documents member service issues, identifies trends and recommends potential + solutions. + Maintains expertise in VNS Health Plans MLTC benefits, network and organization structure. Acts as a + resource to members to guide them in accessing their… more
- Amalgamated Bank (New York, NY)
- …Provide coaching to ensure assignments are adequately planned in advance, answering questions, providing technical assistance and information to adequately prepare ... referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. more
- Saratoga Hospital (Saratoga Springs, NY)
- …Do You'll be responsible for customer service duties, including greeting customers, answering and directing incoming calls as well as performing skip tracing and ... 1 year office experience and at least 6 months handling high volume phone calls is strongly preferred + Medical Office background preferred. Medical terminology… more
- Ricoh Americas Corporation (Rochester, NY)
- …to the business by greeting and assisting all visitors and by answering and transferring incoming calls from across the United States. **Key Responsibilities** ... professional relationships with customers and internal teams. + Maintain and update: + Company phone and speed dial lists + Brag Board + Company calendar + Update… more
- Trinity Health (Rensselaer, NY)
- …will do:** The successful call center candidates will be responsible for answering incoming patient calls and utilizing company policies to schedule patient ... according to standard operating procedures **What you will need:** + Multiple phone line experience + Strong interpersonal and communication skills + Problem… more
- Russell Sage College (Troy, NY)
- …final evaluations are completed + Scanning paperwork that is handed in physically + Answer phone calls + Mail room runs + Standard office work such as faxing, copy ... documents, and answering questions for students stopping in or calling office. + Creation of nursing folders to track and file nursing student documents throughout… more
- City of New York (New York, NY)
- …which include greeting clients upon arrival to the BO, and /or Virtual Phone clients as needed, determining the purpose of client's visit; accessing the Welfare ... to clients. - Perform other routine clerical functions such as filing, answering telephones, responding to general questions and photocopying and special project… more
- Mount Sinai Health System (New York, NY)
- …Sinai Hospital **Responsibilities** + Customer service in person and over phone /email, including ticket and merchandise sales, answering questions, ... emailing/transferring tickets, etc + Assist with determining which tickets/event should be offered, based on supply and demand. + Maintaining accurate and specific records of sales and orders + Coordinates with internal departments for orders of… more
- Rochester Regional Health (Rochester, NY)
- …deemed appropriate to the scope of practice of an LPN. * Manages multiple phone calls in a timely and professional manner providing appropriate follow up to assure ... service.* Performs general office duties/projects including but not limited answering phones, documentation/order processing, copying, filing, mailing, and obtaining/ordering… more
- M&T Bank (Williamsville, NY)
- …+ Sell inbound customers to use M&T Mortgage for mortgage financing. Answering initial questions and providing explanation of M&T products. Pre-qualifying customers. ... settlements. + Begins mortgage application process in person or over the phone and sends packages to customer for completion. Enters completed applications into… more