- UHS (Endicott, NY)
- …In this vital role, you will assist with non-clinical tasks such as answering phones , greeting visitors, organizing supplies, and supporting nursing staff to ... patients, physicians, and other United Health Services (UHS) staff by answering questions, delivering messages, and providing information within the scope of… more
- Buffalo Hearing & Speech Center (Williamsville, NY)
- …patients and their families in a friendly and professional manner + Answering phones : handling incoming calls, providing information, and directing calls ... to the appropriate staff + Addressing patient inquiries: answering questions, addressing concerns, and providing clarification on procedures + Patient check-in and… more
- University of Rochester (Rochester, NY)
- …in a professional manner, always protecting confidentiality of donor information. + Answering phones , collaborating with various internal customers to understand ... to management. + Help mentor Data Specialist as they learn new tasks, answering questions and teaching procedures. + Represent the department and the university… more
- Rochester Regional Health (Rochester, NY)
- …staff, and other disciplines. This role requires exceptional customer service when answering calls, addressing patient inquiries, and ensuring that diet orders are ... + Enrolls and activates patient in menu selection program, including answering questions and/or resolving any user issues; escalating according to established… more
- Pulse MD Urgent Care (Briarcliff, NY)
- …insurance, scheduling patients + -Collecting copays/deductibles/coinsurances and payment on accounts + - Answering phone calls and routing them to the appropriate ... send out to correct lab. + -Performing follow up phone calls to patients (callbacks 5 days later) under...a patient. + -Assisting the front desk staff by answering telephones, greeting patients, and updating medical records. +… more
- University of Rochester (Rochester, NY)
- …patient information and clinical directory assistance. Acts as after-hours answering service as contracted. Participate in on-call responsibilities as needed ... record information and documents problem resolutions. + Provides after-hours answering service for multiple departments within URMC accurately gathering information… more
- UPMC (Jamestown, NY)
- …page. Required: + High school graduate or equivalent. + One (1) year of experience answering and processing calls through automated phone system OR one (1) year ... do system data entry on request. + Provide service to multiple answering service clients utilizing individualized protocols. + Process appropriate emergency code or… more
- Citizenship and Immigration Services (Holtsville, NY)
- …Creating and maintaining spreadsheets and databases. Responding to inquiries by phone and/or in writing. Reviewing work products for accuracy and completeness ... applications or files to ensure validity of documentation submitted. Answering routine questions and providing assistance on applications. Maintaining subject… more
- New York State Civil Service (Mineola, NY)
- …questions from the public. * Prepare reports as requested. * Provide support including answering phone calls, processing mail, etc. * Assist the general public ... by answering questions via phone or office walk-ins.* Review written complaints and inquiries, determine how best to handle (ie mediation; referral; private… more
- University of Rochester (Rochester, NY)
- …for delivering outstanding customer service by welcoming visitors, managing scheduling, answering phone calls, responding to chat inquiries, and supporting ... appropriate staff or departments. + Responds to incoming calls on a five-line phone system, responds to chat inquiries, and ensures prompt, accurate assistance. +… more