- Mass Markets (Macdill AFB, FL)
- …service quality. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to...teams. + Analyze QA data and trends to identify performance gaps and training needs. + Provide coaching and… more
- IT Concepts (Miami, FL)
- …Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing ... issues. + Continuous improvement: Seek feedback to improve both personal performance and customer experience. + Ownership: Take responsibility for resolving issues… more
- Florida Atlantic University (Boca Raton, FL)
- …ensuring compliance with accreditation standards, facilitating curriculum development, monitoring resident and fellow progress, and collaborating with faculty ... and fellowship programs, GME accreditation site visits, internal reviews, and reporting requirements. Program Development & Strategic Growth + Collaborate with… more
- MyFlorida (Tallahassee, FL)
- …coordinate the reporting and tracking of data relative to established performance measures. + Uses information gathered from quality assurance reviews to assist ... authority. Includes hiring, employee termination, leave and attendance approval, discipline and performance review activities. + Act as liaison for the CCC to the… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …+ May lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance . + May recommend new technologies and methodologies to ... and deliver quality technical solutions. This team is responsible for application development, modification, maintenance, and support for the IT securities back… more
- Publix (Lakeland, FL)
- …on delivering solutions that prioritize user experience, accessibility, performance , quality, cross-system dependencies, and scalability. Under general guidance, ... development of project plans, manage timelines and deliverables, monitor performance , and create implementation strategies for highly complex technology solutions.… more
- MyFlorida (Tallahassee, FL)
- …terms and conditions to identify potential risks, fiscal impacts, and performance metrics. + Conducts contract monitoring , including reviewing deliverables, ... Compensation Estimator Tool (https://compcalculator.myflorida.com/) FLORIDA STATE GUARD OPEN COMPETITIVE APPLICATION DEADLINE: 11:59 pm on closing date VACANCY #… more
- Veterans Affairs, Veterans Health Administration (Orlando, FL)
- …performance appraisals, and professional boarding procedures for direct employees. ii. Monitoring and reporting to the Rehabilitation and Extended Care ... eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000)… more
- Citigroup (Tampa, FL)
- …advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the ... performance of the individual. **Responsibilities:** + Provides expertise related...functionality against service level expectations. + Reviews and develops application contingency planning to ensure availability to users. +… more
- Walmart (Fort Walton Beach, FL)
- …industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of ... business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use… more