- Sherwin-Williams (Chesapeake, VA)
- …meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to ... essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers...the strength of our success, and we invest and support you in: Life with rewards, benefits and the… more
- CAI (Richmond, VA)
- …and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' experience in a ... for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job Description**… more
- Mass Markets (VA)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... trusted partner in the industry. This position supports customer service , technical support , and customer sales interactions....considered for this role, you must complete a full application on our company careers page, including all screening… more
- ServiceNow, Inc. (Vienna, VA)
- …hoc and scheduled deliverables. + Previous experience working in an Enterprise Customer Support and/or Service Delivery Management organization. JV20 For ... do in this role:** + Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance… more
- ManTech (Herndon, VA)
- …Watch Officer, operations teams, and others to maintain focus on key requirements and service delivery opportunities and issues + Accountable for service ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/ application , and...a related field + 8+ years of experience in service desk operation, leading IT support teams… more
- Canon USA & Affiliates (Reston, VA)
- …phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide to ensure all ... workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where… more
- Mass Markets (VA)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... considered for this position, you must complete a full application on our company careers page, including screening questions...Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat,… more
- GovCIO (Richmond, VA)
- …to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met and ... for changes and updates to the environment, and gather support documents + Provides coaching to service ...(past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that… more
- Verint Systems, Inc. (Richmond, VA)
- …relevant to product offerings, current support policies, and methods of support delivery to quickly provide technically accurate and complete resolutions. + ... problems and providing above and beyond type of customer service . They have a high sense of urgency matched... experience in troubleshooting and resolving issues in an application support role + Demonstrated experience of… more
- Cummins Inc. (Manassas, VA)
- …repair plans are aligned with customer quotes, leading to timely and efficient service delivery . + **Enhancing Productivity and Quality** : Monitoring Technician ... help maintain high standards and identify areas for improvement, ensuring top-notch service . + **Providing Support and Development** : Offering coaching,… more