- MTA (New York, NY)
- …and those completed in predecessor systems. Coordinate with MTA DT (Digital Twin) application . Deliver system training Support and collaborate with the various ... BUs to ensure that their needs/issues are being addressed. Support data extracts and reporting required by management across...various user issues submitted as tickets to the system helpdesk . E ducation and Experience Bachelor of Science degree… more
- CUNY (New York, NY)
- …moderately complex office, including the supervision of full and part-time office support staff. - Initiates administrative procedures on behalf of the department. - ... within a large office. - Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1. -… more
- Astronics (East Aurora, NY)
- …BI, and SQL Server Reporting Services (SSRS). + Experience in website and application support . + In-depth knowledge and hands-on expertise with SQL database ... supporting strategic platform evolution. + Maintain and provide expert-level troubleshooting support for Windows & SQL Server database environments to ensure optimal… more
- Elite Enterprise Resources (Albany, NY)
- …and assembly testing of all application code owned by the Application Team - Maintenance (including production support ), enhancement and development work ... - Job ID #HBITS-04-03384 Albany, NY, United States/ 2 Year Contract APPLICATION CLOSING DATE: 04-04-2016 PROGRAMMER APPLY ONLINE FOR IMMEIDATE CONSIDERATION -… more
- CAE USA INC (Binghamton, NY)
- …and ease of use for integration into our environment. + Participates on-call support on a rotating schedule. + Liaises with other departments, partners and vendors. ... Provide cross training to other staff members. + Provide support on Microsoft Active Directory and Microsoft Office 365....solve them expeditiously. + Able to identify trends in helpdesk calls to identify core problems and client trends.… more
- ACHIEVE (Binghamton, NY)
- …to and resolve cloud-related incidents and service requests in a timely manner. + Support the IT helpdesk with preventive maintenance and updates for equipment ... including patches, upgrades, drivers, firmware and troubleshooting. + Coordinate and provide application specific support for users with all agency applications,… more
- SMX (Albany, NY)
- …analysis in support of client programs + Analyze, triage, and resolve GFEBS helpdesk tickets + Perform support of the client's ERP systems with a focus ... identifying potential areas of process improvement and process redesign. + Support data analysis, data cleansing and reconciliation of data across different… more
- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- ... be on managing the new hire experience, ensuring seamless integration of technology and support services to set new employees up for success. You will lead projects… more
- Sumitomo Pharma (Albany, NY)
- …high-impact HR technology solutions. + **Primary liaison** for WorkdayTechnicalsupport, helpdesk , and enhancement requests. + Provide functional guidance and ... privacy and audit requirements. + Develop andmaintainreports, dashboards, and analytics to support business decisions. + Support internal and external audits by… more
- GovCIO (Albany, NY)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... provided assets. + Ensure that VIP customers are provided with enhanced support per customer requirements. + Oversee Account Management Group, ensuring that they… more
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