- American Heart Association (Dallas, TX)
- …functional SMEs to align technical builds with business rules **Testing, Documentation & Support ** + Lead test cycles (Unit, Regression, UAT) + Create detailed ... documentation: data mapping, config-impact charts, testing scripts + Support audit/compliance needs through proper logging and traceability **Collaboration &… more
- Coinbase (Austin, TX)
- …world-class social support : fast, empathetic, secure, and proactive. As Head of Social Support , you'll build and lead the teams that respond to users in the ... to transform the customer experience. *What you'll be doing* * Build and lead a high-performance social support program across Reddit, X, LinkedIn, and adjacent… more
- ITT (TX)
- …engineering team to identify system design requirements, unmet technical challenges and lead the solution development to meet the customer's needs. The FAE will ... lead the technical identification and product development, coordinating activities...activities related to Sales, Engineering, Product Management and Operational support + Build relationships with customer technical community to:… more
- Norstella (Austin, TX)
- …through education, issue resolution, and guidance to ensure the successful delivery and application of RWD in support of business and analytic goals. ... Deliver high-quality support to customers by resolving inquiries related to data access, tool usage, and platform navigation. o Empower users to harness RWD… more
- HCA Healthcare (Austin, TX)
- …as needed. * Works with the Division EHR Support Team to lead , monitor, and facilitate new module/ application testing and implementation for the facility ... Bachelor's degree preferred * One to Three years' experience in clinical application support or related clinical work experience CERTIFICATE/LICENSE: Licensing… more
- Microsoft Corporation (Irving, TX)
- …Improvement: Refine processes by partnering with senior leadership across global teams, lead efforts to improve diagnostic data logging, and facilitate ... all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help… more
- HCA Healthcare (San Antonio, TX)
- …as needed. * Works with the Division EHR Support Team to lead , monitor, and facilitate new module/ application testing and implementation for the facility ... SKILLS & ABILITIES:** **Required:** * Understanding of clinical operations and application support processes and workflow * Understands pertinent accreditation… more
- NVIDIA (Austin, TX)
- …a vital role in introducing our groundbreaking GPU products to various deployments, from data centers to edge computing. If you have a strong passion for system ... to diagnose and resolve hardware and software challenges + Lead the product through its entire lifecycle, from the...electronics industry, particularly in system design or technical customer support roles. + Capable of excelling in a dynamic,… more
- SpaceX (Bastrop, TX)
- …will deliver low-latency broadband internet worldwide. As a member of the Starlink Technical Support team, you will lead the team that interfaces directly with ... exceptional overall experience. Your primary responsibility will be to lead a team of technical support associates...measure end customer and internal team success + Surface data that drives improvements to performance, quality and cost… more
- Broadcom (Plano, TX)
- …record of your customers' most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews ... and business impacts internally and externally. + Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative… more
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