- Datavant (Richmond, VA)
- …when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. + Ensures that appropriate actions are taken ... skills with the ability to learn new software and tools . + Proficient in working with ticketing systems **_Education...High school diploma, general education degree, or equivalent. + 3 or more years of Customer service experience required… more
- Evolent (Richmond, VA)
- …* Security Awareness: Knowledge of IT security best practices and their application within contact center environments. * Analytical Thinking: Ability to gather ... Optimization: Experience with Workforce Optimization (WFO) and Workforce Management (WFM) tools . * CRM Integration: Experience with CRM and customer service… more
- CompuCom (Richmond, VA)
- …preferred). + 7+ years of experience working with ServiceNow, including at least 3 years as an Architect. + ServiceNow Certified System Administrator (CSA) and ... Certified Implementation Specialist (CIS) in at least one module - ITSM...ServiceNow (eg, Predictive Intelligence). + Proven experience with ServiceNow application development, scripting, and workflows. + Experience designing and… more
- Amazon (Herndon, VA)
- …refining global policies and procedures; overseeing the development of standards, tools , auditing and metrics, and employee training; ensuring effective engagement ... that are part of Amazon's ambitious sustainability goals; providing specialist expertise; and engaging with all AWS business units...support for investigative and remedial activities. - At least 3 years of project or task management experience for… more
- Deloitte (Mclean, VA)
- …hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week. + Bachelor's or Masters degree Computer Science, data science or ... Certification + Open Group Certified Architect (Open CA); + Open Group Certified IT Specialist (Open CITS); + IASA's Certified IT Architect (CITA) (Level F or A); +… more
- HII (Virginia Beach, VA)
- …Must be a US Citizen. Preferred: Bonus Points For + Naval Master Training Specialist preferred. + A current, valid DoD confidential security clearance or higher. + ... resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools , life insurance; employee discounts; paid holidays and paid time… more
- Deloitte (Mclean, VA)
- …provides technology assisted services to our multi-national clients using internally developed tools and processes to be leveraged in our Tax Consulting practice. We ... that requires US Tax professionals to co-locate in person 2- 3 days per week + Bachelors degree in Accounting,...Certified Architect (Open CA) + Open Group Certified IT Specialist (Open CITS) + IASA's Certified IT Architect (CITA)… more