- USAA (Chesapeake, VA)
- …makes us special and impactful. **The Opportunity** As a dedicated **Business Support Analyst Lead** supporting the **Property & Casualty Portfolio Management ... and facilitate significant improvements to processes and systems. * Provides support and direction to team members and functional partners with identifying… more
- Cognizant (Richmond, VA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... access scenarios. The position emphasizes professionalism, communication, and multi-channel support readiness. **Key Responsibilities** + Apply ITIL-based incident, request,… more
- EMCOR Group (Mclean, VA)
- …an internal team that supports approximately 25 Vista environments across EMCOR. The Vista Support Analyst will provide assistance to the ERP support team ... security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting,… more
- Pearson (Richmond, VA)
- …of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, ... utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center primarily… more
- SMX (Richmond, VA)
- Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States This role serves as the primary point of contact for users ... of a DoD financial management application , providing responsive support , clear communication, and operational coordination to ensure users can effectively access… more
- Clark Construction Group, LLC (Mclean, VA)
- We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of ... enterprise business applications . This essential role focuses on maintaining team productivity...productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; fulfilling… more
- Maersk (VA)
- Operations Field Support Analyst **Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with ... asset-light, and non-asset models. The Operational Excellence Ops Field Support role is a go-to resource for Maersk Ground...support your need for any adjustments during the application and hiring process. If you need special assistance… more
- Leidos (Newport News, VA)
- **Description** **Position Overview** Leidos is seeking a motivated and detail-oriented **Customer Support Analyst ** to join our team supporting the ACCA5JI ... clearance.** **Primary Responsibilities** + Provide timely and effective help desk support to users of the iSMART process and government-designated software tool,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …(KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support . + Support the onboarding of 8-10K end-users in waves ... The Tier 2 Technical Support Operations Analyst will be responsible...be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the… more
- Evolent (Richmond, VA)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated person with excellent ... degree or comparable experience + 1+ year(s) of progressive experience within application support /IT operations organizations + 1+ year(s) experience with T-SQL,… more