- Weill Cornell Medical College (New York, NY)
- …phone and ticket queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager and other leadership ... the schedule set out by the Service Desk Supervisor and/or Support Services Manager . +...timely and detailed manner. + Creates and maintains accurate asset records for all devices worked on. Updates and… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …and holidays when necessary. + Perform other duties as assigned by the Front Desk Manager and or Director. SUPERVISORY RESPONSIBILITIES: This position has no ... Desk Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor/ Manager FLSA Status: Non-Exempt Starting Rate: $17.00 per hour… more
- News Corp (New York, NY)
- …support function and strategy * Develop and maintain procedural documentation to be leveraged by Service Desk and Support Teams * Manage the TNB Opex and Capex ... status. EEO/Disabled/Vets **Job Description :** Role - Desktop Support Manager Type - Initial few months will be in...that a premium level of technical support and customer service is provided across the organization. This individual will… more
- CUNY (New York, NY)
- …maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's ... direction and leadership for ITSM transformation initiatives across CUNY, including Service Catalog, incident, problem, change, asset , knowledge, and request… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Manager - Americas IT End User Computing Summary:The.../ external) as needed. + Partners with the Global Service Desk to ensure IT services are ... parties. Has well-developed technical skills and a high-level of customer service -oriented experience with a coaching and mentoring approach to staff management.… more
- New York State Civil Service (Rochester, NY)
- …motivated professionals who are passionate about technology, communication, and public service .Candidates should have experience in areas such as technical training, ... with system administration tools such as Active Directory(AD) and System Center Configuration Manager (SCCM), as well as familiarity with ticketing and asset … more
- Conifer Realty LLC (Rochester, NY)
- …vendors, and locations. + Ensure accurate inventorying of all assets under the service desk 's responsibility throughout the asset lifecycle. Documentation + ... directing unresolved issues to next level personnel. Ticket / Asset Management + Utilize the ITSM tool (FreshService) to...Create and update service desk standard operating procedures (SOPs) to promote efficiency and… more
- Santander US (New York, NY)
- …in the financial services industry. We believe that our employees are our greatest asset . Our focus is on fostering an enriching journey that empowers you to explore ... Software Engineer serves as a senior level developer and/or project manager for multiple application initiatives. Analyzes, designs, develops and maintains software… more
- BlackRock (New York, NY)
- …future. That's why investors of all kinds have made us the world's largest asset manager , entrusting us with trillions of dollars, and it's why companies, ... senior management team (Chief Operational Officer, Head of Trading and Investment Desk Leads) and provide strong leadership throughout the Aladdin implementation +… more
- Bank of America (New York, NY)
- …Merrill clients who have specific transactional needs. Client engagement and coverage by the desk is initiated by the Merrill Advisor who then teams with the DMC ... the team is operating + Have familiarity with or specialize in multi- asset classes and transactional experience + Execution and recommendation of investment… more
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