• Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …and project management strategies (including but not limited to the assignment of work, maintenance of performance standards, maintaining baseline staff knowledge ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only...in a timely manner, as assigned. Serve as project manager and liaison for various initiatives, as necessary, across… more
    City of New York (03/27/25)
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  • Help Desk Analyst

    TEKsystems (New York, NY)
    …client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing ... devices, MDM, and iManage document management. ISM (Ivanti Service Manager ) is the ticketing system. Candidates must have a...days remote. It is a 12 months + consulting assignment . The shifts available is Monday - Friday, 11… more
    TEKsystems (04/30/25)
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  • Manager Customer Service

    Hannaford (Troy, NY)
    …yearly certification up to date. * Use good judgement in the delegation, assignment , and follow-up required for the efficient performance of the department as ... outlined on the Assignment Sheets * Supervise performance of all duties and...requirements. * Supervise the effective operation of the office/service desk /kiosk/front end/bottle room (if applicable) to include cleanliness, customer… more
    Hannaford (05/03/25)
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  • FT Assistant Manager Customer Service

    Hannaford (Latham, NY)
    …legal requirements. * Supervise the effective operation of the office/service desk /kiosk/front end/bottle room * (if applicable) to include cleanliness, customer ... cashier and/or bagging functions, as needed. * Perform service desk /kiosk and bookkeeper associate functions, as needed. * Assist...to date. * Use good judgment in the delegation, assignment , and follow-up required for the efficient performance of… more
    Hannaford (04/27/25)
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  • RN Case Manager - Assisted Living Memory…

    Rochester Presbyterian Home (Rochester, NY)
    RN Case Manager - Assisted Living Memory Care - Rochester,...and talk or hear. Prolonged periods sitting at a desk and working on a computer. The employee may ... a leadership role as the RN Memory Care Case Manager . We are looking for a strong leader and...if the work is similar, related or a logical assignment to the position. This job description does not… more
    Rochester Presbyterian Home (04/18/25)
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  • PT Customer Service Leader

    Hannaford (Hudson, NY)
    …* Supervise performance of all duties and responsibilities of all front-end and service desk /kiosk associates as assigned by Manager of Customer Service * Treat ... * Assign fixed activities to front end and service desk /kiosk associates during idle periods as outlined on the...during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform… more
    Hannaford (05/05/25)
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  • Project Manager

    City of New York (New York, NY)
    …the city. Under supervision and with latitude for independent judgment, the Project Manager will be responsible for working with CAS program staff to enhance CAS ... Computer Specialist SW II to function as a Project Manager in the Office of Business Strategies and Solutions,...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
    City of New York (02/12/25)
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  • Senior Project Manager

    City of New York (New York, NY)
    …interface with numerous City, State and vendor systems. The Senior Project Manager will lead multiple teams performing complex system design, integration, testing, ... Specialist SW III to function as a Senior Project Manager in the Office of Business Strategies and Solutions,...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
    City of New York (02/12/25)
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  • Case Manager , RN or Licensed Behavioral…

    Excellus BlueCross BlueShield (Rochester, NY)
    …Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment . Uses a systematic approach to identify members meeting program criteria; ... and gain efficiencies. + Assists in updating departmental policies, procedures and desk -top manuals relative to the CM functions. + Identifies and develops processes… more
    Excellus BlueCross BlueShield (05/01/25)
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  • IT Demand And Business Relationship Manager

    City of New York (New York, NY)
    …(SW) Level IV, to function as IT Demand, Capacity and Business Relationship Manager , who will: - Collect and consolidate IT-related requests from business units. - ... operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be...requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements… more
    City of New York (03/19/25)
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