- NTT America, Inc. (Ashburn, VA)
- …resolve the users' problems through verbal or email follow up. + Provides corporate desktop support services including laptop imaging, printer support , user ... complex and/or high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested solutions effectively… more
- General Dynamics Information Technology (Chantilly, VA)
- …we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities in the ... GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities of the successful...of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop , and/or… more
- General Dynamics Information Technology (Arlington, VA)
- …satisfaction. + The resolution shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Support ,Problem Solving,Technical Support ,Troubleshooting **Certifications:** CompTIA Security +… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Standard Operating Procedures (SOPs) and provide training to junior personnel + Support virtualized environments using VMware and Virtual Desktop Infrastructure ... Policy Objects (GPOs) + Configure DHCP reservations, manage DNS settings, and support release upgrades + Apply patches and implement DoD Security Technical… more