• Call Center Operations Manager

    Mass Markets (Tampa, FL)
    …organization. REQUIRED QUALIFICATIONS + Minimum of 5-yearscall center managementexperience + Associate 's degree or equivalent combination of education and ... direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to...quality assurance, training, IT, and recruiting + Develop and audit quality assurance strategies to ensure the delivery of… more
    Mass Markets (04/16/25)
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  • CIT Manager, Care Management

    CenterWell (Tallahassee, FL)
    …Duties and Responsibilities** + Oversees day-to-day operations, quality chart audit reviews, recruiting/hiring, team management, and overall performance for Care ... addresses performance and program improvement opportunities, escalating to Divisional Director as appropriate. + Collaborates with market leader/key stakeholders to… more
    CenterWell (05/30/25)
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