- Coinbase (Albany, NY)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team of ... services * Advanced experience in project management, analytics or quality assurance . * Advanced degree in business, finance, customer experience and/or blockchain.… more
- Coinbase (Albany, NY)
- …and fully supported. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on ... or technical support. * Experience in project management or analytics or quality assurance . * Advanced degree in business, finance or legal * Advanced understanding… more
- Highmark Health (Albany, NY)
- …are incorporated into policy criteria. + **Policy Publication & Quality Assurance :** Manage the full publication process for assigned policies. Conduct peer ... reviews of other policies as part of the quality assurance process to ensure accuracy, clarity, and consistency. + **Consultative & Expert Role:** Serve as a… more
- Cognizant (Albany, NY)
- …and timely issue resolution. + Review project deliverables for quality assurance and actively seek stakeholder feedback for continuous improvement. + Participate ... in project post-mortems to extract lessons learned and identify potential intellectual property for future use. + Ensure client validation and documentation of project success to foster enduring relationships and repeat business. **Work model** We strive to… more
- University of Rochester (Rochester, NY)
- …relevant computer information systems. **ESSENTIAL FUNCTIONS** + Performs Quality Assurance Reviews on proposed sponsored clinical trials budgets/billing plans to ... determine compliance with applicable laws and policies. + Identifies needed corrections and makes recommendations for corrective action. + Conducts audits of sample transactions to determine whether categorization is consistent with the study's billing plan,… more
- PSEG Long Island (Bethpage, NY)
- …remediation of negative findings found by compliance operation team self-assessment, IT assurance quality control, or audits. + Assist in recommendations, design and ... implementation of future automated systems, procedures, and methods required for maintaining and streamlining NERC CIP compliance. + Provide specific contributions as directed by Product Manager. **Job Specific Qualifications** + Bachelor's degree in… more
- Public Consulting Group (Albany, NY)
- …to develop and document processes and procedures including instruction sets, quality assurance test processes, and procedure manual maintenance. + Performs ad hoc ... tasks related to various projects for a variety of project managers and staff. **Required Skills** + Ability to provide superior customer service support via phone and email. + Excellent verbal and written communication skills. + Analytical skills, including… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …issues. + Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings. + Prepares required documentation, ... including block diagrams, logic flow charts and software program documentation. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 2-5 years of experience with… more
- Paychex (Rochester, NY)
- …the best solution and gain overall operating efficiencies. + Leads Quality Assurance efforts for all solutions, including test plan creation and issue tracking,lead ... troubleshooting efforts, issue analysis, and communication of resolution. + Lead root cause analysis and resolution of complex business problems and recommends solution to management to enable the organization to achieve goals. Complete project charters,… more
- Wolters Kluwer (New York, NY)
- …mitigation activities. + Monitor content after deployment for continual quality assurance . Respond to customer escalations related to content on digital platforms ... and revise content as needed based on feedback, and market dynamics. + Work in the PrepU content management system to create sites and portals for adaptive quizzing products. + Establish and execute ongoing communication with internal and external teams.… more