- Coinbase (Richmond, VA)
- …We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers in service of our Consumer CX ... addresses the priorities of Core, Social, and Specialty Consumer CX operations. * Lead a team of analytics engineers and analytics managers to develop and maintain… more
- General Dynamics Information Technology (Fairfax, VA)
- …patches, updates, and bundles to ensure system stability and security + Lead PeopleSoft implementations, upgrades, and migration projects + Support change management ... + Monitor system performance, identify bottlenecks, and implement optimizations + Lead troubleshooting, debugging PeopleCode and analyzing system logs + Manage and… more
- Steampunk (Mclean, VA)
- …service. **Contributions** **What You'll Do** + **Design & Deliver:** Lead architecture, design, and implementation of Microsoft-centric solutions across internal ... Defender. + **Automate the Mundane:** Streamline operations through PowerShell, Azure Automation , Logic Apps, and Azure Functions. + **Elevate Support:** Manage,… more
- Capital One (Mclean, VA)
- …related meetings. + Work with the team to continuously identify and implement process and system improvements for simplicity, automation and efficiency. + ... user questions and helping to drive forward system enhancements for simplicity, automation and efficiency to meet stakeholder and operational needs. + Assist with… more
- Lumen (Richmond, VA)
- …+ Responsible for leading and managing teams dedicated to Automated Process Improvements (API). This includes overseeing the identification, design, and ... implementation of automation solutions to streamline and enhance business processes. +...development, system architecture, platform maintenance, and emerging technologies. + Lead efforts to evaluate best in class customer experiences… more
- Amazon (Arlington, VA)
- …innovative solutions, you will be responsible for leading the implementation process , ensuring adherence to best practices, optimizing performance, and managing ... OCI, etc. experience - Experience in web security, or experience with automation and any version control tools and experience with programming/scripting (Batch, VB,… more
- Amazon (Arlington, VA)
- …innovative solutions, you will be responsible for leading the implementation process , ensuring adherence to best practices, optimizing performance, and managing ... - 1+ years in automating security operations including scripting and automation to build scalable and secure environments, automating security assessments and… more
- Nightwing (Sterling, VA)
- …**Key Responsibilities** _Customer & Stakeholder Communication_ + **Facilitate Open Dialogues:** Lead and nurture open conversations with the Product Owner, Product ... and improve both the product features and the requirement gathering process . **Essential Competencies & Soft Skills** + **Communication:** Exceptional verbal and… more
- Ensono (Richmond, VA)
- …to clients and stakeholders globally. 2. Champion continuous improvement by advancing process maturity, automation , and the integration of AI and emerging ... with a strong track record of optimizing and transforming services through people, process , and technology, including AI and automation . + Minimum of 20… more
- Navient (Richmond, VA)
- …resolve any technical challenges that may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, ... portals or interactive voice response (IVR) systems. + Implement process changes and automation to enhance agent...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
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