- FGS, LLC (Suitland, MD)
- …support, to include system maintenance/upgrades, OS/software security patching, AV compliance patching, software and hardware transitions, firmware updates, ... + Operation and maintenance (O&M) support of all CDS systems + Installation , configuration and system hardening of Unix/Linux operating systems + Installation… more
- ManTech (Camp Springs, MD)
- …video streaming, and collaborative user solutions. + Maintain, update, and modify AV standards documents that guide all UC endpoint installations. + Formulate goals ... amount for endpoint/room installations, modifications, solutions creation, customer interfacing, installation oversight of contracted installer teams, and to perform… more
- Oshkosh Corporation (Frederick, MD)
- …for the end user support ecosystem using appropriate standards for installation , configuration, response time, and ensure customer support excellence. *Working on ... general computer use. *Foundational troubleshooting network and connection issues for AV equipment, OT gear, and telephony (Cisco/Avaya). *Document user requests and… more