- Vail Resorts (CA)
- …firewalls, SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code ... east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. +...F5 CTS, Azure Network Engineer Associate. + Experience with Avaya telephony and CCaaS platforms. + Familiarity with Zero… more
- Robert Half Office Team (San Diego, CA)
- …benefit-related functions. * Navigate and operate various software platforms, including Epic, Avaya CMS, and ADP systems, to support client needs. * Ensure ... * Familiarity with CRM systems and other tools such as Epic Software and Avaya CMS. * Proficiency in both Spanish and English is strongly preferred. * Ability… more
- CenterWell (Sacramento, CA)
- …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... + Prior experience developing telephony features to streamline workflows and maximize talk time, with knowledge in call monitoring, compliance, and data retention. + Experience working in Agile environments + Must be self-motivated with strong interpersonal,… more
- Amazon (Mountain View, CA)
- …leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing ... and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience with REST APIs and… more
- Amazon (Mountain View, CA)
- …leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing ... and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and… more
- Envista Holdings Corporation (Brea, CA)
- …proficiently to implement in the work environment * Working knowledge of Cisco/ Avaya phone systems desired Reasonable accommodations may be made to enable ... individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Associate's degree (A. A.) or equivalent from two-year College or technical school; or one to two years related experience and/or training; or equivalent combination of… more