- Epco, Inc. (Houston, TX)
- …not limited to: + Installation, configuration, maintenance and troubleshooting for Avaya Communications equipment, to include CM, Session Manager, System Manager, ... a plus. + 7 years of experience in the installation and/or maintenance of Avaya telecommunications systems. + The applicant should be able to utilize test equipment… more
- Netsync Network Solutions (Houston, TX)
- …rack installation of Cisco Voice Gateways + Removal and/or rack installation of Avaya PBXs + Assist in documentation of existing PBX equipment using Netsync standard ... practices + Removal and/or rack installation of Avaya PBXs + Port Migration: Ability to perform port migration from old devices to newly installed switches. + Cisco… more
- Leader Communications Inc. (Abilene, TX)
- …to administer, maintain, patch, upgrade, STIG, and program the Government furnished Avaya VoIP equipment while using policies and regulations, and all applicable ... Security background investigation required, Secret Skill & Certification Requirements SKILLS: + Avaya Systems + STIGs + Gateways + Session Border Controllers + SIP… more
- Robert Half Accountemps (Plano, TX)
- …Manage both inbound and outbound calls, averaging 15-30 calls daily using Avaya systems. * Oversee account territories, handling approximately 200+ accounts with ... varying dollar amounts. * Perform bank and credit card reconciliations to ensure financial accuracy. * Process accounts receivable cash applications and accept credit card payments. * Enter bills related to credit card payments and assist in cutting checks. *… more
- CenterWell (Austin, TX)
- …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... + Prior experience developing telephony features to streamline workflows and maximize talk time, with knowledge in call monitoring, compliance, and data retention. + Experience working in Agile environments + Must be self-motivated with strong interpersonal,… more
- MD Anderson Cancer Center (Houston, TX)
- …patient administrative activities in the clinic setting. 14. Reviews and analyzes Avaya and productivity reports to determine staffing levels as needed. 15. Special ... projects as required. Financial Administration 1. Maintains Kronos time records for DISCs and PAS minimizing overtime when possible. 2. Maintains inventory orders, obtains and stocks supplies and equipment that are necessary for unit function. Education and… more
- Amazon (Dallas, TX)
- …leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing ... and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and… more
- Amazon (Dallas, TX)
- …leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing ... and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience with REST APIs and… more
- Sprinklr (TX)
- …Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead ... and motivate cross-functional teams in a global, matrixed environment. + **Communication Skills:** Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to various audiences. + **Analytical… more