- Netsync Network Solutions (Houston, TX)
- …rack installation of Cisco Voice Gateways + Removal and/or rack installation of Avaya PBXs + Assist in documentation of existing PBX equipment using Netsync standard ... practices + Removal and/or rack installation of Avaya PBXs + Port Migration: Ability to perform port migration from old devices to newly installed switches. + Cisco… more
- Leader Communications Inc. (Abilene, TX)
- …to administer, maintain, patch, upgrade, STIG, and program the Government furnished Avaya VoIP equipment while using policies and regulations, and all applicable ... Security background investigation required, Secret Skill & Certification Requirements SKILLS: + Avaya Systems + STIGs + Gateways + Session Border Controllers + SIP… more
- Wells Fargo (San Antonio, TX)
- …with Five9 Contact Center Telephony system + Technical Skills: Aspect, Genesys, Avaya , CIV, and/or Five9 **Job Expectations:** + Ability to provide overnight and ... weekend testing support as needed. + Ability to travel up to 10% + This position offers a hybrid work schedule. + This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements… more
- Bank of America (Dallas, TX)
- …risk effectively **Desired Qualifications:** + Prior Mainframe, GFS, OBA and AVAYA experience + Experienced in writing and modifying procedures. **Shift:** 1st ... shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender,… more
- Adecco US, Inc. (Houston, TX)
- …and Spanish **Preferred Qualifications:** + Experience with multi-line phone systems (eg, Avaya , Cisco) + Familiarity with CRM platforms (eg, CC&B, NOVA, Medisoft) + ... Customer service experience, especially in a call center environment **Apply now** to take the next step in your customer service career! **Pay Details:** $19.00 per hour Benefit offerings available for our associates include medical, dental, vision, life… more
- Sprinklr (TX)
- …Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead ... and motivate cross-functional teams in a global, matrixed environment. + **Communication Skills:** Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to various audiences. + **Analytical… more
- Amazon (Dallas, TX)
- …leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing ... and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and… more
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