- CVS Health (Austin, TX)
- …include but not limited to the following: 1. Intraday and real time monitoring of Avaya CMS, Five9 and CAS offline queues, Verint WFM, Aspect and CAS for volume ... applied use of intraday and real time monitoring of Avaya CMS and CAS offline queues, Verint WFM, Aspect...workforce management tools are required, including cloud based and/or Avaya equivalent dialer program- Participate in projects and work… more
- W. R. Grace (Pasadena, TX)
- …troubleshooting and configuration of laboratory equipment. + Support for Avaya PBX installs/maintenance and circuit installs, maintenance, and troubleshooting. + ... bachelor's degree in related field. + Experience in SAN, VMware, Xerox Printers, Avaya PBX, VoIP, Smartphones, and Veeam. + Broad range of experience should include… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …Medical Record EMR), Phreesia, Referral Management System (RMS), Cerner and AVAYA phone systems **Campus:** HSC - El Paso **Department:** Transmountain Practice ... Admin Elp **Required Attachments:** Resume / CV **Job Type:** Full Time **Pay Statement:** Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay… more
- Bank of America (Plano, TX)
- …and Video knowledge (understanding of VoIP/UC systems (ie, Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and Skype for Business) + Experience ... in process re-engineering and work styles such as ITIL, Six Sigma, MOF/MSF + Organized and detail oriented; must have a strong technical acumen **Desired Skills:** + Leadership: Self-starter, self-directed and shows initiative + Focused on execution, delivery,… more
- Bank of America (Plano, TX)
- …Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems (ie, Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and Skype for Business, etc.) is ... important **Desired Qualifications:** + Leadership: Self-starter, self-directed and shows initiative + Focused on execution, delivery, and commitment to dates + Can tie strategy and actions to business impact and results + Demonstrates ownership: Is… more
- AutoNation, Inc. (Irving, TX)
- …Proficiency in call center software and CRM systems (eg, Salesforce, Genesys, Avaya ). Analytical mindset with the ability to interpret data, identify trends, and ... make data-driven decisions. Results-oriented mindset with a focus on achieving sales targets and driving performance excellence. Benefits: Competitive salary and performance-based incentives. Comprehensive benefits package, including health insurance,… more
- TEKsystems (Plano, TX)
- …from home up to 75 days per year Skills: Telecom, Genesys, Avaya , Contact Center, Cisco, Unified Communications, AWS, Cloud, Deployments Experience Level: Expert ... Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across… more
- Concentrix (Austin, TX)
- …Customer Experience. Expertise in one or more market leading CCaaS solutions ( Avaya , Genesys, Amazon, NICE, Five9s, etc.) with an emphasis on customer-facing demo ... in proof of concept design. **Your Impact:** + Review RFP requirements while leading solution design + Develop and deliver technical presentations + Provide technical product expertise during sales opportunities, both in person and remotely, to include… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …Electronic Medical Record EMR), Phreesia, Referral Management System (RMS), Cerner and AVAYA phone systems. **Campus:** HSC - El Paso **Department:** Paul L Foster ... SOM Admin Elp **Required Attachments:** Resume / CV **Job Type:** Full Time **Pay Statement:** Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay… more
- Bank of America (Plano, TX)
- …and Video knowledge (understanding of VoIP/UC systems (ie, Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and Skype for Business, etc.) **Desired ... Skills:** + Leadership: Self-starter, self-directed and shows initiative + Coding and application design experience + Wireless LAN: Aruba + Crisis Management experience + Experience working in an Agile environment + Focused on execution, delivery, and… more