- UIC Government Services and the Bowhead Family of Companies (Everett, WA)
- …+ Operate and maintain government-owned **telephony switches (PBX)** , including: + ** Avaya Systems CM4.0** + Perform: + Troubleshooting and repair of switch issues ... experience within DoD networks. + Required skills or certifications + Avaya Certified Support Specialist (ACSS) or equivalent(required) + Nortel Meridian System… more
- Amazon (Seattle, WA)
- …least 1+ year experience with any of the following platforms: Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce. - 3+ years experience designing and ... implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management - 2+ years experience in Software development/DevOps, with minimum of 3 successful deployments… more