- CenterWell (Sacramento, CA)
- …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... Qualifications:** + MBA or related advanced degree + Agile Product Owner certification is often preferred. + Superuser experience with leading EMR vendor +… more
- Amazon (Mountain View, CA)
- …Customers innovate with AWS Professional Services, upskill with AWS Training and Certification , optimize with AWS Support and Managed Services, and meet objectives ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing… more