• Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Chicago, IL)
    …Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing… more
    Amazon (09/03/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Chicago, IL)
    …AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing… more
    Amazon (08/15/25)
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  • Solutions Architect

    SKC Communication Products LLC (IL)
    MAJOR RESPONSIBILITES AND DUTIES 1. Pre Sales Engineering for Avaya voice projects 2. Pre Sales Solutions Design / Engineering 3. Work with Sales and customers to ... Special Physical Requirements N/A Travel 10-20% QUALIFICATIONS Education College degree preferred Experience Preferred Qualifications + The successful candidate… more
    SKC Communication Products LLC (08/30/25)
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  • Senior Product Owner - Telephony

    CenterWell (Springfield, IL)
    …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... the full product lifecycle from inception to post-launch monitoring and enhancements. ** Preferred Qualifications:** + MBA or related advanced degree + Agile Product… more
    CenterWell (08/29/25)
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  • Principal Global Program Manager - CCaaS

    Sprinklr (IL)
    …administration, Project Management, Information Technology, or a related field is preferred . + **Experience:** Minimum of 7-10 years of experience in program ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more
    Sprinklr (08/10/25)
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  • Benefits Verification Representative

    CVS Health (Mount Prospect, IL)
    …secure and private home workspace free from distractions is required. ** Preferred Qualifications** - Pharmacy or Healthcare Benefits experience. - Previous ... and/or discussing patient financial responsibilities. - Knowledge with using Avaya -One X, Availity, Change HealthCare and/or CoverMyMeds. **Education** - High… more
    CVS Health (07/23/25)
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  • Global Network & Call Center Technologies Senior…

    Astellas Pharma (Northbrook, IL)
    …security platforms (Palo Alto, Zscaler) -Call center technologies (Genesys, NICE, Cisco, Avaya , Five9, etc.) -AI/ML applications in networking or contact centers + ... Strong collaboration, communication, and stakeholder management skills. ** Preferred :** + Palo Alto Networks (PCNSE) + Zscaler Certified Professional (ZCP) + Contact… more
    Astellas Pharma (06/19/25)
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