- Bandwidth (Raleigh, NC)
- …a subject matter expert, providing critical guidance and support throughout the sales process. *Up to approximately 20% travel expected to customer sites, ... and partner events What You'll Do: + Provide technical pre- sales and retention support to Enterprise sales ...SBCs, CCaaS, and UCaaS platforms. + + Common platforms: Avaya , Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft… more
- CenterWell (Raleigh, NC)
- …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... including knowledge of FCC, CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM integration,… more
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