- Amazon (Seattle, WA)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat)… more
- Sprinklr (WA)
- …objectives. + **Stakeholder Management:** Engage with key stakeholders, including senior management, clients, and cross-functional teams, to ensure clear ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more
- Amazon (Seattle, WA)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat)… more