- Robert Half Office Team (San Diego, CA)
- …and benefit-related functions. * Navigate and operate various software platforms, including Epic, Avaya CMS, and ADP systems, to support client needs. * Ensure ... about available services, resources, and programs to provide up-to-date support . * Collaborate closely with internal teams to address...systems and other tools such as Epic Software and Avaya CMS. * Proficiency in both Spanish and English… more
- Vail Resorts (CA)
- …firewalls, SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code ... efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. + Lead migration and… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk/ Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, ... * Service internal and external customers cost effectively; log and track customer support requests * Escalate and redirect Help Desk Incidents to the appropriate… more
- Amazon (Mountain View, CA)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- Amazon (Mountain View, CA)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing… more
- CenterWell (Sacramento, CA)
- …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage… more