- Insight Global (Detroit, MI)
- …or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya , Novell, Web Support null We are a company committed to creating ... in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help...Desk Specialist is responsible for handling tickets, providing remote support , and helping end users to resolve issues related… more
- Vail Resorts (MI)
- …firewalls, SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code ... efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. + Lead migration and… more
- Henry Ford Health System (Rochester Hills, MI)
- EXTERNAL DESCRIPTION The Network Data Center Engineer provides support for data center LANs, WAN connections, and application performance troubleshooting. This ... or more experience designing and implementing comprehensive network solutions using Avaya , Cisco, or Extreme Products. Training/familiarity with Nortel and Cisco… more
- Henry Ford Health System (Rochester Hills, MI)
- …and guidelines + Write technical and business documentation + Liaise with management and support teams + Assist in scoping and costing of projects + Guide and ... team members and business colleagues + Work with other SMEs and technical support teams in the pursuit of technically excellent solutions + Produce technically… more
- Jackson National Life Insurance Company (Lansing, MI)
- …available, enterprise level and involves a mix of hands-on project work and system support . As part of a team, the Manager oversees the management of the network ... 3 **years** of work experience must include work with Avaya -Aura, Nice recording (Screen & Voice) solutions, Cloud SBCs...don't just accept difference - we celebrate it, we support it, and we thrive on it for the… more
- Raymond James Financial, Inc. (Southfield, MI)
- …Keep-The-Lights-On tasks are handled with priority and efficiency. + Provide Tier-2 support for incidents and problem tickets. + Collaborate and provide network ... and technology needs. + Be available for rotational on-call support , as required, on a 24 hour x 7...design and configuration. + TDM / IP PBX configuration ( Avaya , Zoom Phone, etc) + Common network monitoring, access… more
- Cognizant (Lansing, MI)
- …as well as daily, weekly and monthly performance reports and Provide support in identifying, tracking and reporting system issues/downtime 8. Track the everyday ... 3. Experience on workforce management technologies and tools - NICE IEX, Verint, Genesys, Avaya CMS, Amazon Connect, Impact 360 or any other WFM tool. 4. Experience… more