- System One (Arlington, VA)
- …6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client site. The IT Service Desk Tower Lead will ... play a critical role in managing a team of support analysts and ensuring efficient and effective support...performance of the Service Desk Services + Familiarity with Avaya or Genesys Contact Centers is a plus +… more
- TEKsystems (Quantico, VA)
- …mitigated in a timely manner. This position requires 100% onsite support . Responsibilities: -Performs testing, provision, operations and emergency responses for ... and factors affecting voice services -Provides day-to-day subject matter expert support for RKB tenant agencies -Troubleshoots voice related issues and outages,… more
- Amazon (Arlington, VA)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
- TekSynap (Arlington, VA)
- …repair, troubleshooting and Maintenance; + Cisco data network equipment; + Avaya Digital Systems; + CCIE Certifications preferred; + Voice and multi-service ... are required, you will provide expert-level hands on Network Infrastructure Support for the enterprise-wide data communications Network. The mission of FDIC's… more
- General Dynamics Information Technology (Chantilly, VA)
- …deploy, and administer large scale voice networks. The engineer will provide support to multiple globally dispersed WAN connected sites. Engineers will be ... design documentation, creating installation instructions and deployment plans, and providing O&M support . Project assignments will vary based on skill level, and may… more
- Amazon (Arlington, VA)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing… more
- TekSynap (Arlington, VA)
- …in conformity with DoD processes and standards. + Possess customer service and support skills in a high visibility environment. + Knowledge of the Transmission ... One or more active network certifications OR related Telephony Certifications from Avaya , Nortel, AT&T, etc. + Clearance: Must possess a Secret clearance… more