- Vail Resorts (CA)
- …efforts to secure east-west traffic. + Enterprise Telephony & CCaaS + Oversee Avaya telephony systems across campuses and retail sites. + Lead migration ... firewalls, SASE/SD-WAN platforms, F5 load balancers, Azure and multi-cloud networking, Avaya telephony, Cloud Contact Center platforms, and Infrastructure as Code… more
- Robert Half Office Team (San Diego, CA)
- …and benefit-related functions. * Navigate and operate various software platforms, including Epic, Avaya CMS, and ADP systems , to support client needs. * Ensure ... * Document all interactions thoroughly and efficiently using web-based systems . * Stay informed about available services, resources, and... and other tools such as Epic Software and Avaya CMS. * Proficiency in both Spanish and English… more
- Envista Holdings Corporation (Brea, CA)
- …group for resolution. Responsible for desktop configurations and imaging, providing ongoing system updates and maintenance of these systems . LAN/WAN network ... Desktops, Laptops, and Thin clients. * Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.… more
- CenterWell (Sacramento, CA)
- …and KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, ... of FCC, CTIA TCPA, GDPR, and DNC regulations for sales dialing systems + Knowledge of customer engagement technology and CRM integration, including Salesforce.… more