- Leader Communications Inc. (Abilene, TX)
- …Security background investigation required, Secret Skill & Certification Requirements SKILLS: + Avaya Systems + STIGs + Gateways + Session Border Controllers ... to administer, maintain, patch, upgrade, STIG, and program the Government furnished Avaya VoIP equipment while using policies and regulations, and all applicable… more
- Netsync Network Solutions (Houston, TX)
- …including volt-ohmmeters, butt-sets, and toners. Demonstrates expertise in system -level troubleshooting and excels at communicating detailed troubleshooting ... Cisco Voice Gateways + Removal and/or rack installation of Avaya PBXs + Assist in documentation of existing PBX...Netsync standard practices + Removal and/or rack installation of Avaya PBXs + Port Migration: Ability to perform port… more
- Wells Fargo (San Antonio, TX)
- …simultaneously, and prioritize effectively + Experience with Five9 Contact Center Telephony system + Technical Skills: Aspect, Genesys, Avaya , CIV, and/or Five9 ... skills + Proven experience with Inbound Call Routing and Telephony systems + Previous Contact Center operations experience + Previous Consumer Operations… more
- Adecco US, Inc. (Houston, TX)
- …in English and Spanish **Preferred Qualifications:** + Experience with multi-line phone systems (eg, Avaya , Cisco) + Familiarity with CRM platforms (eg, ... handle inbound and outbound inquiries, learn essential tools and systems , and develop strong customer service skills. This is...and chats with professionalism and empathy + Navigate multiple systems while assisting customers + Use tools like Word… more
- Bank of America (Dallas, TX)
- …research and provide timely responses to inquiries by utilizing the various bank systems to support client requests. The candidate must actively support a team ... risk effectively **Desired Qualifications:** + Prior Mainframe, GFS, OBA and AVAYA experience + Experienced in writing and modifying procedures. **Shift:** 1st… more
- Sprinklr (TX)
- …smooth execution. + **Performance Tracking:** Monitor program performance using appropriate systems , tools, and techniques; report on progress, issues, and risks to ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more
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