- Pioneer Bank (Albany, NY)
- … Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service . The Customer Care Specialist will provide ... our customers. Essential Job Functions: + Provides answers to bank or financial related questions including but not limited...required. + Minimum of 6 months of Retail and/or Customer Service experience required. + Working knowledge… more
- Tompkins Community Bank (Batavia, NY)
- …and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated calls from ... products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of...problems and non-routine matters from all channels for all bank products + Receive and process telephone service… more
- M&T Bank (Williamsville, NY)
- …Our agents serve as voice of the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming ... service transaction in response to incoming questions regarding Bank products and/or services. + Identify opportunities to suggest...computers + Proven problem-solving skills + Knowledge of the customer service concept and its importance in… more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service… more
- M&T Bank (Buffalo, NY)
- …industry specific software + Proven verbal and written communication skills + Proven customer service skills + Demonstrated proficiency of quickly responding to ... HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a… more
- Comerica (New York, NY)
- …of the group. This role will support Third-Party Payment Processors, Money Service Businesses (MSBs), Financial Institutions and Non- Bank Financial Institutions, ... and Fintech organizations. Position Responsibilities: Sales Production: Increase the Bank 's profitability by cultivating new business relationships. Maintain and… more
- Pioneer Bank (Rensselaer, NY)
- …within your team by consistently leading by example while providing top notch customer service and quarterly achievement of sales goals. This will encompass ... TITLE: Client Service Supervisor LOCATION: Greenbush Commons/Albany REPORTS TO: Branch...+ Minimum 1 year previous experience in a retail bank environment required. + Previous supervisory and/or training experience… more
- TD Bank (Franklin Square, NY)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and...ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet… more
- Solvay Bank (Syracuse, NY)
- …+ Takes personal initiative in welcoming Bank customers, assessing customer needs, and responding appropriately through personal service or re-direction ... Banking Solutions Representatives have a passion for excellence in customer service and are focused in their...service , education, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay… more
- Solvay Bank (Syracuse, NY)
- …the following duties: JOB RESPONSBILITIES + Delivers excellence in customer service , guidance and respect to all Solvay Bank customers and co-workers ... Our Banking Associates have a passion for excellence in customer service and are focused in their...in accordance with the Solvay Bank Client Service Standards + Thoroughly understands,… more