- Citigroup (New York, NY)
- …to support internal customers, resolve incidents, and drive continuous improvement in service delivery. + ** Customer Onboarding** : Develop and execute ... & Reporting** : Establish KPIs and dashboards to monitor operational health, customer satisfaction, and service performance. + **Collaboration & Stakeholder… more
- Bank of America (New York, NY)
- … to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client ... are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture… more
- JPMorgan Chase (Orangeburg, NY)
- …and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for ... continuous improvement in service delivery. **Job responsibilities** + Provides first-line support for hardware, software, and technology issues and address and… more
- S&P Global (New York, NY)
- …developing expertise in licensing of CS products and services. + Provide world class customer service to the product and commercial teams by maintaining a ... domestic and international clients from a broad array of customer segments, to include Investment Management, Investment Banking...consistently high-level of service quality, proactively anticipating their needs, and engaging in… more
- JPMorgan Chase (New York, NY)
- …end users. Your work will provide the foundation for effective product and service designs across the firm. Apply your advanced knowledge of quantitative and ... + Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors for product improvements and innovation.… more
- JPMorgan Chase (New York, NY)
- …to effectively apply Agentic-AI in real-world applications to serve JPMC customers and service agents across channels. + Use and extend GenAI capabilities to build ... differentiating applications that are customized to suit product and customer requirements. Effectively and efficiently develop various evaluation mechanisms to… more
- Trustco Bank (Nyack, NY)
- …Commercial Loans Manager who possesses a passion for sales and a commitment to exceptional customer service . If you thrive in a fast-paced environment and have a ... Manager to work as part of our commercial lending team to foster exceptional customer service and to originate quality commercial loans. This pivotal role is… more
- M&T Bank (Getzville, NY)
- …regular internal contact with other departments and externally with customers and service providers. This position has limited customer interaction. Education ... for supporting a variety of functions in the Consumer Lending and/or Business Banking Workout groups including, but not limited to, handling accounts in the legal… more
- Banc of California (New York, NY)
- …BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of ... the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed… more
- Huntington National Bank (New York, NY)
- …Senior (BIN Sponsorship) services, deepens, and retains assigned profitable customer relationships by proactively evaluating and mitigating associated business risks ... and Responsibilities: + Services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks… more