- Grant Thornton (Arlington, VA)
- …and engagement delivery in accordance with expectations + Consult, work with, and service client base to make recommendations on business and process improvement ... and execution + Actively develop and maintain peer relationships with other advisory services practices and other firm service lines to promote an integrated… more
- Grant Thornton (Arlington, VA)
- …operations , and optimization of our portfolio of third-party CSM platforms to support the firm's client service management strategy + Partnering with ... assist in leading the team of platform specialists that conduct the day-to-day operations for these platforms and materially contribute yourself at times to ensure… more
- Microsoft Corporation (Sterling, VA)
- …is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in ... a **Critical Environment Technician (CET)- Sterling** in Microsoft's Cloud Operations & Innovation (CO+I) team, you will help to...Innovation (CO+I) is the engine that powers our cloud services . As a CO+I Critical Environment Technician, you will… more
- CVS Health (Richmond, VA)
- …Summary:** The Lead Director is responsible for leading and optimizing Quality Operations , including all internal resources and outsourced support . This role ... and contributes to top-level decision making for the Customer Facing Operations Organization. This individual will develop and implement a comprehensive Quality… more
- Amazon (Arlington, VA)
- …on core and common processes to managers around the world. The Business Operations and Program Management team partners closely with the HRP senior leadership team ... or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit...cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in… more
- Amazon (Herndon, VA)
- …A day in the life Engineers in this role will work on automation, development, and operations to support AWS AI/ML services for US government customers in ... technology to solve difficult technical problems related to AI/ML service builds and operations in air-gapped cloud...Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers… more
- TD Bank (Manassas, VA)
- …through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, ... The Assistant Store Manager is an experienced leader who manages the day-to-day service , sales, and operational objectives in a Store location. The role is focused… more
- Pearl Interactive Network (Richmond, VA)
- …requiring knowledge base additions or modifications. + Work with customer service teams and federal staff to ensure timely updates and accurate information flow. ... Implementation:** + Collaborate with contractor management to alert and train customer service staff on knowledge base updates, regulatory changes, and emerging… more
- CareFirst (Reston, VA)
- …reply review and approval. + Provide technical assistance to all customers; IT Operations , Service Desk, and Application Programming areas to leverage technology ... and resolve issues/problems. + Provides 365x24x7 on call support for assigned products and services . + Uses available resources to research, resolve and… more
- GovCIO (Richmond, VA)
- …+ Identifies, plans, implements, and communicates automation and efficiencies for services + Leads service delivery initiatives needed to improve ... maintain and improve client satisfaction and loyalty by providing professional and timely support and service + Performs other duties and responsibilities, as… more