- CACI International (Chantilly, VA)
- …and maintain knowledge base artifacts, SOPs, documentation, and other operations supporting information + Participates in Continual Service Improvement (CSI) ... The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations ....System Development Life Cycle (SDLC) and provides continued secure operations to service lanes - Break/Fix -… more
- Microsoft Corporation (Reston, VA)
- …can thrive at work and beyond. **Responsibilities** The scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed ... team. This team is responsible for deploying and operating services that enable secure data transfer between clouds, including...broad resolutions. Escalates issues to appropriate owners. + Maintains operations of live service as issues arise… more
- Humana (Richmond, VA)
- …for events affecting critical consumer experiences and with significant impact to service operations . The successful incumbent will be able to demonstrate ... Experience is responsible for leading (3) critical readiness functions for Insurance Operations : + Orchestration of Enterprise Service Readiness for Humana's… more
- Amazon (Arlington, VA)
- …global adoption and scaling of Amazon SageMaker as a managed ML and GenAI Service . Amazon Web Services (AWS) is the world's most comprehensive and broadly ... AI and machine learning technologies at AWS customers and service evolution of these technologies with AWS Service...AI). - Go-to-market experience in driving adoption of new products/ services /features across a large customer base with… more
- PagerDuty (Richmond, VA)
- … Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI ... enhancements and changes to increase product and infrastructure security posture. + Support security operations to provide the protection of the confidentiality,… more
- Amazon (Herndon, VA)
- …and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support ... . TAMs will consult on architecture, governance, security, and operations , including cost management and other pillars of building...executive team member(s) - Experience in a 24x7 operational services or support environment - Experience with… more
- Leidos (Newport News, VA)
- …and assistance with base POCs after initial fielding as a Field Service Representative (FSR). FSRs will provide a single point of contact to answer questions, ... at Military bases (CONUS and OCONUS), continuing coordination with the base -level POCs to schedule events, convey administrative/logistic requirements. + Coordinate… more
- IQVIA (Richmond, VA)
- **Job Overview** + Independently manage end-to-end delivery of data management services for single/multi- service projects, ensuring quality deliverables on time ... customer and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or… more
- CVS Health (Richmond, VA)
- …2+ years of experience in financial operations , healthcare and / or service operations + Experience building strong relationships with business partners to ... service and improved operational efficiency. **Key Responsibilities** + Support Policies, Procedures and Controls within PS Finance leveraging notifications and… more
- CVS Health (Charlottesville, VA)
- …on excellent customer service . When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store ... sends a personal message that how we deliver our services is just as important as what we deliver....what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at… more