- Marriott (Washington, DC)
- …services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and ... out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (eg, taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.… more
- IHG (Washington, DC)
- …of lost items. + Deliver checked items to departing guests in the absence of a door or bell attendant . + Maintain luggage and baggage storage room in ... a neat and orderly manner. + Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. + Respond appropriately to guest complaints. Inform supervisor of major problems,… more