- Hilton (Miami, FL)
- …area and events + Assist in operational areas as needed \(i\.e\. serve as bellperson , cover breaks, etc\.\) + Patrol the hotel and the property to observe service ... and quality levels and safety and security status to address any issues or concerns + Monitor and assess service and satisfaction trends \(SALT, Revinate, etc\.\), evaluate and address issues and make improvements accordingly + Complete and review reports +… more
- Marriott (Orlando, FL)
- …interest and activities. Contact appropriate individual or department (eg, Bellperson , Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary ... to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with… more
- Marriott (Miami Beach, FL)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete… more
- Marriott (Bal Harbour, FL)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete… more
- Marriott (Naples, FL)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.… more
- Marriott (Miami, FL)
- …pertinent information in logbooks. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on… more
- Marriott (Miami Beach, FL)
- …questions, or concerns. Contact appropriate individual or department (eg, Engineer, Bellperson , Housekeeping) as necessary to resolve call, request, or problem. ... Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks.… more
- Marriott (Bal Harbour, FL)
- …interest and activities. Contact appropriate individual or department (eg, Bellperson , Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary ... to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with… more
- Marriott (Clearwater Beach, FL)
- …designated requirements and requests. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting… more