- Extra Space Storage (Rio Rancho, NM)
- …starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center - at Extra Space Storage our close-knit team allows our passionate leaders ... commission or helping you obtain that promotion at our call center or corporate office. What's in...Convenient schedules- no graveyard shifts! + Medical, Dental, Vision benefits + Various Employee Discount Programs + At home… more
- Sharecare (Santa Fe, NM)
- …Proactively educate caller on program benefits . + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Molina Healthcare (Rio Rancho, NM)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Molina Healthcare (Las Cruces, NM)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- CVS Health (Santa Fe, NM)
- …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc + Maintain department...every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our… more
- Robert Half Office Team (Albuquerque, NM)
- …smoothly to the technical team. Requirements * Proven experience in a customer service or call center role, with a focus on managing inbound and outbound calls. ... best position to succeed. We provide access to top jobs, competitive compensation and benefits , and free online training. Stay on top of every opportunity - whenever… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or...compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. +… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly… more