- Community Health Center of the North Country (Canton, NY)
- …support, and a sense of stability and security to the individuals who call the residence home. Services may include assisting with personal care, assisting with ... purchases. + Transport individuals, scheduling the use of Agency vehicles with the supervisor to carry out responsibilities of the position and requests of the… more
- Bassett Healthcare (Cooperstown, NY)
- …etc.). Takes a lead in the training of new incoming staff members. Reception/ Call Handling Receives and greets every patient in a courteous and friendly manner ... serviced with the objective of meeting the patient's needs as observed by Supervisor and as reported on patient satisfaction surveys. Ensures new patients are… more
- Bassett Healthcare (Cooperstown, NY)
- …and managed care information. May also have direct patient care responsibilities. Reception/ Call Handling Receives and greets every patient in a courteous and ... positive tone, words and actions. Will meet patient needs as observed by Supervisor and as reported on patient satisfaction surveys. Ensures new patients are… more
- Mount Sinai Health System (Greenlawn, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When… more
- Cardinal Health (Albany, NY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Bassett Healthcare (Milford, NY)
- …cash handling, processing of insurance eligibility and managed care information. Reception/ Call Handling Receives and greets every patient in a courteous and ... positive tone, words and actions. Will meet patient needs as observed by Supervisor and as reported on patient satisfaction surveys. Ensures new patients are… more
- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... Position Summary: The Quality Analyst will report to the Supervisor of Crisis Services on the program assessments and...communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to… more
- WMCHealth (Margaretville, NY)
- LPN Company: Mountainside Residential Care Center City/State: Margaretville, NY Category: Nursing/Nursing Management Department: Skilled Nursing Union: No Position: ... standards, guidelines, and regulations that govern Mountainside Residential Care Center , and as may be required by the Director...required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality… more
- YAI (East Syracuse, NY)
- …and coordinates meetings, ensuring fidelity to the START model and provides on- call support on a regular basis. Key/Essential Functions & Responsibilities + ... systems/teams as needed using best practices, escalating concerns accordingly to supervisor and/or Clinical or Medical Director. + Conducts regular outreach visits… more
- House of Blues (New York, NY)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder… more