- Vitra Health (Braintree, MA)
- …with the team to resolve scheduling conflicts as they occur including employee call -outs, changes in client's or employee's availability, etc. + Partner with the ... Program Manager, Intake, HR, and Recruiting teams to identify gaps in the availability of current employees and client needs to create the hiring forecast + Identify opportunities for improving or streamlining processes. + Act as a subject matter expert and… more
- UNUM (Boston, MA)
- …in individual metrics (ie accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set ... expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information… more
- American Airlines (Boston, MA)
- …holidays, and extended hours as required + Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined ... number of years. + Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform o No visible tattoos o No more than one (1) earring per ear o No facial piercings **Preferred Qualifications** + Resiliency - You… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time Description ... Under direct supervision of the Medical Call Center Manager, the Medical Call Center...Strong problem solving and complex patient management skills + Bilingual English/Spanish This is a union position in a… more
- Beth Israel Lahey Health (Westwood, MA)
- …and processing a high volume of incoming calls in a dedicated call center. **Job Description:** **Essential Responsibilities:** 1. Answers, screens and processes a ... typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy experience.… more
- Beth Israel Lahey Health (Lawrence, MA)
- …licensed clinicians (pro-rated for part time)** + **Day 1 Benefits!** + ** Bilingual Candidates (Spanish speaking) encouraged to apply** + **Schedule: Full time, 32 ... updates and clinical procedural alerts. 9. Accesses administrator on call and psychiatry on call when needed....+ Master's degree in a related field required + Bilingual Candidates encouraged to apply (not required) + A… more
- Humana (Boston, MA)
- …to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to assess ... plan benefits and/or appropriate community resources in a telephonic, call center, work from home environment. This role does...LA, MD, MI, MS, NV, NM, OK, VA + Bilingual English/Spanish + Bilingual English/Creole + Experience… more
- Beth Israel Lahey Health (Beverly, MA)
- …between 6am-2:30pm, 7am-3:30pm, 7:30am-4pm and 8:30am-5pm. Rotating Weekends, Rotating holidays and on call is required. Working in Patient Access and as a member of ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- East Boston Neighborhood Health Center (MA)
- …when interacting with patients and colleagues + SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they are ... functioning as call center agents. + Promptly answers all incoming calls...health insurance or medical setting strongly preferred. SKILLS/ABILITIES: + Bilingual in English and Spanish required. + Demonstrates ability… more
- Sevita (Brockton, MA)
- …**Schedule** + Full-Time | Monday-Friday + Day Shift + No weekends, evenings, or on- call **About the Role** Sevita's Brockton Adult Day Care is seeking a ** ... Bilingual RN (Cape Verdean Creole preferred)** to support medically...One year of experience with medically complex individuals + Bilingual in Cape Verdean Creole- Preferred **Why Join Us?**… more