- East Boston Neighborhood Health Center (East Boston, MA)
- …demeanor, continuing education/skill development. + Once trained can competently perform on- call aspects of staff messaging function in Epic on behalf of ... setting in the United States + Verbal and written bilingual skills required + Experience working with the older...Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation,… more
- Commonwealth Care Alliance (Boston, MA)
- …Palliative Care Team. o Meets successful appointment expectations in addition to call volume expectations. o Effectively communicates the value of CIC programs to ... the member/patient/health care agent. o Accurately documents call attempts and scheduling information o Understands and can...(nice to have): * Knowledge of medical terminology * Bilingual or Multi-lingual Spanish highly preferred EEO is The… more
- Brink's (Boston, MA)
- …lifecycle, and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via telephone, ... required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language and reasoning...setting. + Excellent computer, language and reasoning skills + Bilingual in Spanish a plus + Excellent multi-tasking skills… more
- North Shore Community Health (Salem, MA)
- …an individual's basic health status and related patient care needs for patients who call the clinic or who present for scheduled or unscheduled care . Analyzes and ... . Provides coverage at other NSCH clinical sites or call centers as needed Performing additional duties to fulfill...unit condition changes . Preference will be given to bilingual /bicultural individuals who can speak Spanish and/or Portuguese .… more
- Commonwealth Care Alliance (Boston, MA)
- …their care team is established, both through direct member outreach and inbound call support + Leverages internal and external resources (such as claims, referrals, ... communication **Required** **Education** Bachelor's Degree or relevant experience in call center and/or Medicare/Medicaid plan **Required** **Experience** + 5+… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …which includes one evening shift per week and one weekend day/month + Limited call requirement: approximately 2-3 times per year + Mix of sick clinic and primary ... hospitals What We Are Seeking: + BC/BE Pediatrician + Bilingual in English/Spanish helpful, though not required + Passion...or disability, please send an e-mail to ###@NeighborHealth.com or call ### to let us know the nature of… more
- South Middlesex Opportunity Council (Framingham, MA)
- …managers. + Develop and coordinate hotline schedules. + Develop and maintain on- call schedules for community based services. + Ensure annual in-service training ... integrity and proven ability to maintain strict confidentiality. + Bilingual in English and either Spanish or Portuguese. +...0-20% of the week in scheduling coordination with the department manager. Monday - Friday ; 9am-5pm ON CALL … more
- Eastern Bank (Wakefield, MA)
- …products and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures. Is responsible for achieving ... base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + Service and sales background a plus +… more
- Beth Israel Lahey Health (Westwood, MA)
- …The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy network. **Job ... applications. **Preferred Qualifications:** 1. (CPht) Certified Pharmacy Technician preferred. 2. Call center, Pharmacy data entry, and PBM billing experience. 3. … more
- Beth Israel Lahey Health (Burlington, MA)
- …handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based ... information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills… more