- Truecare Homecare Agency (White Plains, NY)
- …attending their scheduled cases and be able to prioritize staffing cases for no-shows, call -outs or any missed visits based on the patient's needs of care + Handle ... and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status + Communicate with patients and their families regarding appointment… more
- MUFG (New York, NY)
- …+ Manage work queues that require email, telephone, and live conference call support. + Collaborate with business partners and operations teams to resolve ... critical client issues. + Monitor and record daily activities to achieve departmental key performance indicators and service metrics. **Requirements:** + Candidates must be bi-lingual, fluent in written and spoken Japanese and English languages with the… more
- Mount Sinai Health System (New York, NY)
- …by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount Sinai Health System, located in West Side of ... Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in our health system. The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for… more
- MUFG (New York, NY)
- …+ Oversee covenants compliance, facility due date, condition/instruction/report required, and call memos. + Perform other risk related functions as needed. Deal ... Support + Work with business lines/product groups to identify prospective transactions. + Lead new deals with moderate complexity for both existing and new customers from the credit underwriting perspective with moderate supervision. Experienced associates can… more
- PDS Tech Commercial, Inc. (East Syracuse, NY)
- **Exciting Opportunity with PDS Tech Commercial: Call Center Representative for an HVAC Manufacturer with Customer Service Expertise!** Put Your Voice to Work: Be ... the Connection Behind the Production as a Call Center Representative with PDS Tech Commercial! **Location:** East...**Location:** East Syracuse, NY | **Pay Rate:** $19/hr ($20/hr Bilingual Spanish) | **Schedule:** Mon-Fri (8am - 5pm) **Position… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Utilizing extensive knowledge ... callers' needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem… more
- Broadview FCU (Buffalo, NY)
- …issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, investigates fraud, ... member issues, ensuring first-contact resolution and a positive member experience within a call center environment. + Adherence to call center protocols, data… more
- Broadview FCU (Albany, NY)
- …member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call ... + Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various shifts,… more
- Owens & Minor (Long Island City, NY)
- …patient follow-up contacts based on individual needs. + May need to perform on- call duties as needed. + Provides and operates various types of respiratory care ... **SKILLS, KNOWLEDGE AND ABILITIES** **Computer Skills** **Language Skills** + Bilingual (reading, writing, verbal) **PHYSICAL DEMANDS** While performing the duties… more
- Charles Evans Center (Bethpage, NY)
- …+ Ability to multi-task while providing high level customer service. + Bilingual English/Spanish preferred. + Prior call center experience preferred. + ... Computer literate with excellent data entry skills. We look forward to talking with you! An EOE m/f/d/v. more