- Truecare Homecare Agency (Brooklyn, NY)
- …healthcare - we offer hope, healing, and a brighter tomorrow. Position Title: Senior Call Center Representative (Must be Bilingual : Spanish) Reports To: ... Center Supervisor Job Description: The Senior Call Center Representative is responsible for maintaining...reports + Other duties as assigned Job requirements: + Bilingual in Spanish is required + Experience in HHA… more
- Truecare Homecare Agency (Brooklyn, NY)
- …of the call center per the expectations set by the Call Center Manager Required Qualifications: + Bilingual in Spanish is preferred + Call ... - we offer hope, healing, and a brighter tomorrow. Position title : Call Center Supervisor Location: Full-time Monday-Friday 9 am-5 pm on-site in Brooklyn, NY… more
- Aspen Dental (Albany, NY)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will...+ 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient experience...Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in… more
- M&T Bank (Williamsville, NY)
- …skills Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15 employees… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. +… more
- Intermountain Health (Albany, NY)
- …and providing financial transparency in a timely manner. By working remotely in a call center setting, these specialists can efficiently assist patients over the ... **Job Description:** This Pre-Registration 1 Bilingual is responsible for assisting patients with pre-registering...time effectively. + Be responsible for meeting productivity and call center quality measures. + Excellent computer… more
- Healthfirst (Enfield, NY)
- …in a bilingual customer service role in the field and/or in a call - center + Experience with geriatric or other frail populations, including their caregivers, ... duties as assigned **Minimum Qualifications:** + High school diploma or GED + Bilingual in English and one or more language(s) + Experience using health information… more
- Travelers Insurance Company (Albany, NY)
- …handle inbound and outbound calls in both Spanish and English, in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... + A Bachelor's degree from an accredited four-year college or university. + Prior call center and sales experience. + Personal Insurance product knowledge +… more
- Molina Healthcare (Buffalo, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... day-to-day operations as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required + Utilize… more