- M&T Bank (Bronx, NY)
- …diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service, or telesales experience Ability to fluently communicate ... both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment. Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... positive and helpful image to all callers and performing a wide variety of call center services to assist patients and callers is essential. Minimum… more
- Broadview FCU (Albany, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call… more
- TEG Federal Credit Union (Wappingers Falls, NY)
- …and Loan Representative to empower our members to achieve financial success at our Solutions Center ( call center ) in Wappingers Falls . If you're energized ... verbal communication skills -Comfort working in a phone-based, performance-driven environment - Bilingual in English and Spanish is highly desired -Must be available… more
- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- WMCHealth (Hawthorne, NY)
- …Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Call Center Union: No Position: Per Diem Hours: Monday ... and onboarding. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High… more
- Stony Brook University (Stony Brook, NY)
- Oncology Scheduling Coordinator - Cancer Center - Saturday Availability Required **Position Summary** At Stony Brook Medicine, the **Oncology Scheduling ... Coordinator** in the Cancer Center functions in a role encompassing coordination of complex...services. Experience working with Tableau. Experience working with Cerner. Bilingual in Spanish and English. **Please Note:** **Verification of… more
- Whitney Young Health Center (Albany, NY)
- …as a member of a health care team comprised of Health Center 's physicians, support staff, and other School Based Health personnel. SPECIFIC RESPONSIBILITIES: ... + Provides primary care directly in a School Based Health Center , emphasizing accessibility, health promotion, illness prevention and continuity of care… more
- Broadview FCU (Albany, NY)
- …performance data and driving operational improvements. + Experience with banking and call center systems preferred. + Excellent oral, written and auditory ... an exceptional member experience. Reporting to the VP of the Member Service Center , this role is critical in driving operational effectiveness and team engagement… more