- M&T Bank (Riverhead, NY)
- …or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service, or telesales experience** **Ability to fluently communicate ... **Proficiency with internet user-level technology** **Education and Experience Preferred:** ** Bilingual based on branch needs** **Proven referral and/or sales… more
- Stony Brook University (Commack, NY)
- Patient Access Representative, Call Center **Position Summary** At Stony Brook Medicine, our **Patient Access Representatives** are responsible for completing ... adhering to our high standard of excellence. **The Patient Access Representative in our Call Center / Pre-Registration** location in Commack, NY is a key member… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... positive and helpful image to all callers and performing a wide variety of call center services to assist patients and callers is essential. Minimum… more
- Broadview FCU (Albany, NY)
- …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... or complex member issues, ensuring first-contact resolution and a positive member experience within a call center environment. + Adherence to call center … more
- M&T Bank (Ossining, NY)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Molina Healthcare (Buffalo, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- M&T Bank (Mount Kisco, NY)
- …diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service, or telesales experience Ability to fluently communicate ... both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment. Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers… more
- Broadview FCU (Buffalo, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call… more
- Healthfirst (NY)
- …calls + Telephone protocol + Documenting calls + Excellent listening skills + Bilingual Spanish WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are ... considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or… more
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