- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...reviews in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex… more
- Percepta (Houston, TX)
- …they will attempt to address or warm transfer to a CXS - Inquiry Agent as needed. Customer interaction will be accomplished through a combination of inbound and ... expected customer service levels and achieving objectives relative to their after- call and after-case customer survey scores. **During a Typical Day, You'll**… more