- Molina Healthcare (Fort Worth, TX)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- TEKsystems (Irving, TX)
- Description Simultaneously hiring for multiple departments Customer Accounts Representative * Monday - Friday * 8 AM - 5 PM with two late nights a week (11 AM - 8 PM ... "heavy" collections activity goes to another department. Customer Care Representative * Monday - Friday o 8 AM -...goes to another department. MUST have bachelors degree OR bilingual Other Information: - 6-month contract to hire -… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Elevance Health (Houston, TX)
- …a validated language test/assessment. **Preferred Requirements** + High volume inbound call center experience preferred. + Automated Customer Service experience ... Customer Care Representative - Bilingual **Location:** **Hybrid:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and… more
- ADP (El Paso, TX)
- ADP is hiring a Wage Garn Call Center Representative I. Position summary includes handling phone calls regarding garnishment related questions from our ... in education and experience. + One plus years of Call Center experience with a high emphasis...Proven ability to follow operating procedures and instructions. + Bilingual in Spanish + Strong client relationship and interpersonal… more
- Kelly Services (Houston, TX)
- **Job Title: Bilingual Senior Records Representative ** **Locat** **ion: Houston, TX 77060** **Schedule: Mon-Fri 8am-5pm (Hybrid)** **Position Summary** As a ** ... Bilingual Senior Records Representative ** , you will...service. **Key Responsibilities** + Handle **escalations, email correspondence, and do-not- call list management** . + **Answer inbound calls** across… more
- Uniti (TX)
- …** **About the Role:** The SMB Care Representative handles inbound calls in a call center environment on a variety of subjects. **_ This position is being ... required. **Even Better:** + At least 1 year of call center experience, preferably in the telecommunications...in the telecommunications industry + Relevant systems knowledge + Bilingual (Spanish/English) skills are a plus + Sales experience… more
- Robert Half Office Team (Austin, TX)
- …Service Representatives in a contract to hire capacity to support our Texas-based Call Center operations. This role focuses on assisting members enrolled in ... Services (HHCS). If you have 1+ years of healthcare call center experience and are passionate about...with Dell Children's or similar pediatric healthcare systems. + Bilingual (English/Spanish) is a plus. Work Environment: + Remote-first… more
- TEKsystems (El Paso, TX)
- …to help at all times while maintaining a professional demeanor. Additional Skills & Qualifications Call Center - 2+ years Bilingual in a MUST Health plan ... Member Service Reps with a Health Plan! MUST BE Bilingual in a language (Cantonese, Mandarin, Vietnamese, Korean, OR...in a language + at least 1 year of call center + at least 1 year… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... our Brownsville, Texas location.** **Your Responsibilities** **As a Customer Service Representative , your main responsibility is to find innovative ways to respond… more