- M&T Bank (Williamsville, NY)
- …years' banking/financial services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and ... **Location** **:** **Williamsville, NY** (Amherst Center ) _You are required to be on-site for...appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative Rochester, NY,...and care. The Bilingual Call Center Representative serves as the first point of contact ... * Call Center Job Type Full-time Description Bilingual Call Center Representative Rochester,...required Experience- + Minimum of 2 years of call center experience and/or phone contact in a… more
- TEKsystems (Buffalo, NY)
- …After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Bilingual Spanish/French The Role As a Benefit Customer Service ... Representative , you will have the rewarding opportunity to help...to provide the highest level of service on each contact . You will spend your day on the phone,… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- About The Role The Customer Service Representative , Bilingual , assists members, physicians, hospitals, revenue agencies and other healthcare providers with ... about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate effectively… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully ... perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to… more
- Centers Plan for Healthy Living (Bronx, NY)
- …beneficiaries by explaining program benefits in a manner that is compliant with Center for Medicare and Medicaid Services (CMS) and company policies and regulations. ... develop a presence in the community and serve as a point of contact for our current members. PRIMARY RESPONSIBILITIES: Performance Requirement + Develops and… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs...all callers and performing a wide variety of call center services to assist patients and callers is essential.… more
- PSEG Long Island (Melville, NY)
- …strengths, perspectives, approaches, and personal choices. Desired * One year of call center , other direct telephone contact or in-person customer contact ... the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls in a… more
- Broadview FCU (Albany, NY)
- …career site. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit union ... problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various shifts, including… more
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